Frequently Asked Questions (FAQs)

Welcome to the Venus VPA FAQ page! Here, you'll find answers to common questions about our Virtual Personal Assistant services. If you don’t see your question answered here, feel free to contact me — I will be happy to help!

General

Q: What is Venus VPA?
A: Venus VPA is a Virtual Personal Assistant service designed to support busy professionals and business owners with administrative, scheduling, communication, and organisational tasks—so you can focus on what you do best.

Q: Who are your services for?
A: My services are perfect for entrepreneurs, small business owners, anyone looking to save time and improve productivity.

Q: Where are you based?
A: I am a remote-first company and provide services to clients worldwide.

Services

Q: What kind of tasks can a Virtual Personal Assistant help with?
A: I can assist you with:

  • Email and calendar management

  • Client communications

  • Cloud storage management

  • Data entry and CRM management

  • Social media scheduling

  • Document creation

  • Website creation

    And more!

Q: Do you offer custom packages?
A: Yes! I tailor our services based on your specific needs and goals. Book a free consultation to discuss a plan that works for you.

Availability & Scheduling

Q: What are your working hours?
A: My typical hours are Monday–Friday, 9AM–5PM (time-zone customisable).

Q: How do I communicate with my assistant?
A: You can get in touch via email, WhatsApp message, calls or scheduled video calls—whichever works best for you.

Pricing & Payment

Q: How much do your services cost?
A: Pricing varies based on the type and amount of support you need. We offer hourly packages A custom quote is discussed during consultation.

Q: How do I pay?
A: I accept payments via bank transfer. Invoicing is done monthly unless otherwise agreed upon.

Security & Confidentiality

Q: Is my information safe?
A: Absolutely. We take confidentiality and data protection seriously and follow strict data security protocols.

Q: Can I trust a virtual personal assistant with sensitive information?
A: Yes. My previous clients has entrusted me with financial data, passwords, and client records.

Getting started

Q: How do I get started?
A: Simply book a free consultation with me, and I’ll walk you through everything. I’ll discuss your needs and match you with the right VPA.

Q: Is there a contract or long-term commitment?
A: There is no long-term commitment, however, I do require a one-month notice if you plan to downgrade your package or choose not to continue with the service. This notice period ensures a smooth transition and helps us maintain consistent support for our clients and team.

Still Have Questions?

If your question isn’t listed here, please contact me directly at info@venusvpa.com.