VENUS VPA
TERMS & CONDITIONS

Payment Terms

At Venus VPA, we aim to keep our payment policies transparent and straightforward. Please review the following terms that apply to all client engagements:

  • Monthly service packages operate on a calendar-month basis. Unused hours do not carry over into the following month and will expire at the end of each billing cycle.

  • Should your usage exceed the hours included in your selected package, additional time will be invoiced at the pre-agreed hourly rate.

  • Invoices for packages and monthly services are issued in arrears on the 30th of each calendar month, covering services delivered during that month.

  • All payments are to be made via bank transfer unless alternative arrangements have been agreed to in writing.

  • For project-based work, invoices will be issued for 50% of the cost and remaining the payment will be due upon completion of the agreed deliverables.

  • Our standard payment terms require settlement no later than the invoice date unless different terms have been confirmed in writing.

  • Payments not received by the due date stated on the invoice will be subject to a late fee of charged per day of delay.

Terms of Use

1. Introduction

These Terms of Use govern access to and use of www.venusvpa.com (the “Site”) and any services provided by Venus VPA (“we”, “our”, or “us”). By using this Site or engaging our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to any part of these Terms, please refrain from using the Site or our services.

2. Privacy Commitment

Your use of this Site is also subject to our Privacy Policy. By continuing to access our Site or services, you acknowledge that you have read, understood, and agreed to that policy.

3. Acceptable Use Policy

When using the Site, you agree not to:

  • Use the Site or its content for unsolicited commercial activities without our express permission.

  • Publish or share information that is knowingly false, harmful, or offensive.

  • Disrupt or attempt to compromise the functionality or security of the Site.

  • Gain or attempt to gain unauthorised access to any restricted sections of the Site or to other users’ information.

  • Share login credentials or impersonate any other person or entity.

  • Upload or distribute any code, files, or materials intended to damage or interfere with Site operations.

4. Intellectual Property Rights

All content displayed on this Site—including text, images, graphics, branding elements, and software—is either owned by or licensed to Venus VPA. This content may not be reproduced, modified, distributed, or republished without our prior written consent.

5. User-Generated Content

Users may have the opportunity to submit content, such as testimonials or comments. You retain ownership of such content, but by submitting it, you grant us a royalty-free, non-exclusive license to use, display, and share it in relation to our services and marketing materials. You agree not to submit content that:

  • Violates the intellectual property rights of others;

  • Contains false or misleading statements;

  • Includes threats, harassment, or discriminatory language;

  • Breaches applicable laws or regulations.

We reserve the right to remove any user content at our discretion.

6. Third-Party Links

Our Site may include links to external websites for your convenience. Venus VPA does not control these websites and is not responsible for their content, privacy practices, or terms of use. Accessing such links is at your own discretion.

7. Service Reliability

While we strive to provide uninterrupted access to our services and Site, occasional downtime may occur due to maintenance or unexpected technical issues. We cannot be held liable for any loss arising from temporary service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Venus VPA shall not be liable for any indirect, incidental, or consequential damages, including loss of income, business opportunity, or data, resulting from the use of our Site or services.

9. Indemnification

You agree to indemnify and hold harmless Venus VPA, its employees, contractors, and affiliates from any claims, losses, or damages arising from your breach of these Terms or your misuse of the Site or our services.

10. Updates to These Terms

We reserve the right to amend these Terms at any time. Should changes be made, a notice will be posted on the Site and, where applicable, sent by email. Continued use of the Site or services following such updates signifies your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall fall under the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions or concerns regarding these Terms or any other aspect of our services, please reach out to us at:

Venus VPA
Email: info@venusvpa.com
Website: www.venusvpa.com