Privacy Policy

Effective Date: 9 June 2025

Venus VPA (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, and helps you make informed choices when using our website and services.

This policy applies to all users of our website and services and is governed by the laws of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Definitions

  • “Site” refers to our website, www.venusvpa.com.

  • “Service” refers to the services provided via the Site, such as subscribing to updates, reading content, or contacting us directly.

  • “You” refers to any user of the Site or Service.

By accessing our Site or using our Service, you agree to this Privacy Policy and our Terms of Use and consent to the collection, storage, and use of your information as described below.

2. Information We Collect

a. Usage Data

We collect technical and usage data about how you interact with our Site. This may include:

  • Browser type and version

  • Operating system

  • Pages visited

  • Date and time of visits

  • IP address

  • Referring website

  • Internet service provider (ISP)

  • Geographic location

  • Site navigation patterns

  • Session duration and frequency

This information is collected through tools such as Google Analytics and Squarespace Analytics to help us understand website performance, monitor security, and improve your experience. We process this data based on our legitimate interests.

b. Subscription Data

When you subscribe to our mailing list or updates, we collect:

  • Your email address

  • IP address

  • Date and time of signup

We use a double opt-in process to confirm your consent. You may unsubscribe at any time using the link in our emails.

c. Enquiries and Communication Data

When you contact us via the website or email, we may collect:

  • Your name and contact details

  • Your message

  • Any other relevant details you provide (e.g. employer, job title)

  • Technical metadata associated with the communication

We use this data to respond to your enquiry, manage client relationships, and deliver our services effectively.

d. Publication Data

If you submit information for publication on our website (e.g. blog comments), that content and any associated details may be processed and displayed publicly.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services

  • Respond to enquiries and communications

  • Send newsletters or promotional content (if you’ve opted in)

  • Improve our website and service delivery

  • Maintain records for legal or business purposes

We do not sell, rent, or share your personal information for marketing purposes without your consent.

Where necessary, we may share your data with trusted third-party service providers (such as email platforms) who process it on our behalf, strictly under our instructions and in accordance with this Privacy Policy.

4. Legal Basis for Processing

We rely on the following lawful bases for processing your personal information:

  • Your consent (e.g. newsletter sign-up)

  • Our legitimate interests (e.g. website analysis and improvement)

  • Legal obligations (e.g. tax or record-keeping requirements)

  • Contractual necessity (e.g. responding to a client request)

5. Data Retention

We retain your personal data only for as long as needed to fulfil the purpose for which it was collected. For example:

  • Contact and communication data: up to 10 years, depending on the nature of the enquiry or engagement

  • Email subscription data: until you unsubscribe

  • Usage data: typically retained for analytical purposes for up to 36 months

We may retain certain information longer if required by law or to manage risk.

6. Your Rights (UK GDPR)

If you are located in the UK or EEA, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (e.g. unsubscribe from emails)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@venusvpa.com.

7. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Where appropriate, we will notify you via email or a notice on our website.

9. Contact Us

This website is owned and operated by Venus VPA. We are based in the United Kingdom.

If you have any questions or concerns about this policy or how your data is handled, please contact:

Email: info@venusvpa.com
Website: www.venusvpa.com